VERB Ghost Duo

Conditioner:
Aqua/Water/Eau, Cetearyl Alcohol, Behentrimonium Methosulfate, Cetyl Alcohol, Simmondsia Chinensis (Jojoba) Seed Oil, Moringa Oleifera Seed Oil, Aloe Barbadensis (Aloe Vera) Leaf Juice, Theobroma Cacao (Cocoa) Seed Butter, Saccharum Officinarum (Sugar Cane) Extract, Camellia Sinensis (Green Tea) Leaf Extract, Hydrolyzed Quinoa, Helianthus Annuus (Sunflower) Seed Extract, Citrus Aurantium Dulcis (Orange) Fruit Extract, Citrus Limon (Lemon) Fruit Extract, Pyrus Malus (Apple) Fruit Extract, Hydrolyzed Soy Protein, Hydrolyzed Rice Protein, Tocopherol, Panthenol, Citric Acid, Hydrolyzed Vegetable Protein PG-Propyl Silanetriol, Parfum/Fragrance, Hydrogenated Castor Oil/Sebacic Acid Copolymer, Polysorbate 60, Stearamidopropyl Dimethylamine, Isopropyl Alcohol, Lactic Acid, Tetrasodium EDTA, Sodium Hydroxide, Sodium Benzoate, Magnesium Chloride, Ethylhexylglycerin, Phenoxyethanol, Magnesium Nitrate, Potassium Sorbate, Disodium EDTA, Benzyl Alcohol, Cetrimonium Chloride, Behentrimonium Chloride, Methylisothiazolinone, Methylchloroisothiazolinone, Butylphenyl Methylpropional, Limonene

Shampoo:
Aqua/Water/Eau, Sodium Lauroyl Methyl Isethionate, Cocamidopropyl Betaine, Sodium Cocoyl Isethionate, Sodium Lauroyl Sarcosinate, Cocamidopropyl Hydroxysultaine, Saccharum Officinarum (Sugarcane) Extract, Simmondsia Chinensis (Jojoba) Seed Oil, Moringa Oleifera Seed Oil, Aloe Barbadensis (Aloe Vera) Leaf Juice, Cocodimonium Hydroxypropyl Hydrolyzed Rice Protein, Chamomilla Recutita (Chamomile) Flower Extract, Camellia Sinensis (Green Tea) Leaf Extract, Hydrolyzed Vegetable Protein PG-Propyl Silanetriol, Citrus Aurantium Dulcis (Orange) Fruit Extract, Citrus Limon (Lemon) Fruit Extract, Pyrus Malus (Apple) Fruit Extract, Lavandula Angustifolia (Lavender) Flower Extract, Rosa Centifolia Flower Extract, Helianthus Annuus (Sunflower) Seed Extract, Hydrolyzed Soy Protein, Hydrolyzed Quinoa, Glycol Distearate, Panthenol, Parfum/Fragrance, Citric Acid, PPG-2 Hydroxyethyl Coco/Isostearamide, Coconut Acid, Guar Hydroxypropyltrimonium Chloride, Glycerin, Cocamidopropylamine Oxide, Coco-Glucoside, Glyceryl Oleate, Trisodium Ethylenediamine Disuccinate, Tetrasodium Glutamate Diacetate, Silicone Quaternium-8, Sodium Isethionate, Polyquaternium-7, Sodium Laurate, Polyquaternium-44, Tetrasodium EDTA, Magnesium Nitrate, Cocamidopropyl Dimethylamine, Lactic Acid, Sodium Sarcosinate, Sodium Hydroxide, Sodium Glycolate, Magnesium Chloride, Ethylhexylglycerin, Hydrogen Peroxide, Sodium Formate, Tocopherol, Hydrogenated Palm Glycerides Citrate, Disodium EDTA, Lecithin, Ascorbyl Palmitate, Phenoxyethanol, Sodium Benzoate, Methylchloroisothiazolinone, Methylisothiazolinone, Potassium Sorbate, Benzyl Alcohol, Chlorphenesin, Sorbic Acid, Hydroxycitronellal, Butylphenyl Methylpropional, Limonene

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.