SIDIA
SIDIA The Wash: Braless – Skin-Softening Hand & Body Cleanser
PRODUCT DESCRIPTION
The Ultimate End-of-Day Exhale. More than just a cleanser, The Wash in Braless is a daily ritual designed to help you shed the day and return to yourself. This luxurious, creamy formula transforms into a cloud-like lather that purifies the skin without ever stripping away essential moisture.—a proprietary blend of avocado butter, shea butter, and prickly pear—it leaves your body feeling plumped, hydrated, and impossibly soft. To further refine your skin’s texture, we’ve included Rambutan, a plant-based retinol alternative that smooths fine lines and supports a radiant glow.
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
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Delivery scan confirmation
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Photo confirmation
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Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
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Order number
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A clear written statement describing the issue
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Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.
