Skinny Confidential
The Skinny Confidential Hot Mess Ice Roller
PRODUCT DESCRIPTION
A preventative skin tool that uses the power of cold therapy to contour, tighten and de-puff your skin
The Hot Mess Ice Roller’s all-aluminum roller gets cold fast, and stays cold longer than most other ice rollers.
- Instantly reduce puffiness and redness (think how an ice-pack can reduce swelling and bruising!)
- Boosts circulation, bringing blood to the skin surface - restoring radiance and encouraging optimum cell function.
- Helps shrink the size of pores, for smoother-looking skin.
- Helps with lymphatic drainage through the combination of a facial massage and ice therapy.
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
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Delivery scan confirmation
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Photo confirmation
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Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
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Order number
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A clear written statement describing the issue
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Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.
