R+CO GEMSTONE Colour Conditioner Litre

Apply to mid-length of your hair and work through to ends. Rinse.

Aqua/Water/Eau, Cetearyl Alcohol, Glycerin, Cetyl Esters, Behentrimonium Chloride, Moringa Oleifera Seed Oil, Cynara Scolymus (Artichoke) Leaf Extract, Citrus Junos Peel Extract, Rhodiola Rosea Root Extract, Caesalpinia Spinosa Fruit Extract, Helianthus Annuus (Sunflower) Sprout Extract, Butyrospermum Parkii (Shea) Butter, Maltodextrin, Hibiscus Esculentus Seed Extract, Litchi Chinensis Pericarp Extract, Hydrolyzed Vegetable Protein PG-Propyl Silanetriol, Cystine Bis-PG-Propyl Silanetriol, Panthenol, Tocopherol, Polyquaternium-113, Amodimethicone, C11-15 Pareth-7, Laureth-9, Trideceth-12, Guar Hydroxypropyltrimonium Chloride, Pentaerythrityl Tetra-Di-T-Butyl Hydroxyhydrocinnamate, Quaternium-95, Propanediol, Quaternium-80, Butyl Methoxydibenzoylmethane, Ethylhexyl Methoxycinnamate, Ethylhexyl Salicylate, Ethylhexylglycerin, Propylene Glycol, BHT, Disodium EDTA, Citric Acid, Phenoxyethanol, Potassium Sorbate, Parfum/Fragrance, Limonene, Linalool.

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.