QOAT Professional Hair Color Topcoat

Step 1: Rinse color or lightener from hair, then shampoo and towel dry.
Step 2: Start by applying 1oz (30ml) of QOAT Professional Haircolor Topcoat from root to tip, increasing up to 3oz (90ml) as needed based on client’s length, density, and porosity.
Step 3: Once application is complete, comb through each section using a wide tooth comb to ensure even saturation.
Step 4: Process for 5 minutes at room temperature, then rinse thoroughly (do not shampoo).
Step 5: Towel dry hair, then continue with the cut or styling service as desired.

WATER(EAU), GLYCERIN, OLETH-20, POLYQUATERNIUM-113, FRUCTOSE, PHENOXYETHANOL, PARFUM (FRAGRANCE), HYDROXYETHYLCELLULOSE, PANTHENOL, PENTYLENE GLYCOL, CETRIMONIUM CHLORIDE, SODIUM CITRATE, LINALOOL, SODIUMHYALURONATE, LIMONENE, TETRASODIUM EDTA, HEXYL CINNAMAL, ALPHA-ISOMETHYL IONONE, CITRIC ACID, CITRONELLOL, GERANIOL, POLYPORUS UMBELLATUS (MUSHROOM) EXTRACT, SODIUM HYDROXIDE

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.