Pureology
Pureology Smooth Perfection Smoothing Serum
PRODUCT DESCRIPTION
Finishing serum that creates silky smoothness, lasting frizz control and heat protection for normal to thick, frizzy hair.
Pureology Smooth Perfection Smoothing Serum controls frizz and fly-aways and protects against heat for normal to thick, frizzy hair with key ingredients Camellia, Shea Butter, and Xylose and a signature aromatherapy blend of Cocoa, Marshmallow Accord, and Woody.
BENEFITS:
- Smoothing serum provides lasting smoothness, frizz control and color protection from the effects of heat styling for the perfect blowout
- ZeroSulfate, 100% Vegan Formula
- Aromatherapy blend of Cocoa, Marshmallow Accord, and Woody
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
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Delivery scan confirmation
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Photo confirmation
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Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
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Order number
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A clear written statement describing the issue
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Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.
