Pureology
Pureology Smooth Perfection Lightweight Perfecting Lotion
PRODUCT DESCRIPTION
Lightweight lotion that controls frizz and flyaways while protecting frizzy, fine to normal hair from the heat of styling devices.
Pureology Smooth Perfection Smoothing Lotion controls frizz and flyaways while protecting fine to normal frizzy hair from the heat of styling devices with its key ingredients including camellia, shea butter and xylose. In addition, it benefits from an aromatherapy blend of cocoa, marshmallow and woody notes.
BENEFITS:
- Lightweight straightening lotion that smooths hair long-lasting, controls frizz and protects color from styling damage for the perfect styling
- ZeroSulfate formula, 100% vegan
- Aromatherapy blend of cocoa, marshmallow and woody notes
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
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Delivery scan confirmation
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Photo confirmation
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Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
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Order number
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A clear written statement describing the issue
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Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.
