Pravana
Pravana - The Perfect Blonde Shampoo
PRODUCT DESCRIPTION
Kick brass to the curb with Pravana's The Perfect Blonde Purple Toning Shampoo for blonde, silver or highlighted hair.
The Perfect Blonde Purple Toning Shampoo banishes brassiness and brightens, taking blondes from dull to bombshell in one shampoo! The Perfect Blonde gently cleanses, purifies and neutralizes unwanted yellow tones to reveal brighter, whiter strands. The Perfect Blonde Purple Toning Shampoo adds strength, shine and elasticity with added keratin, wheat and silk amino acids.
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
-
Delivery scan confirmation
-
Photo confirmation
-
Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
-
Order number
-
A clear written statement describing the issue
-
Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.
