NCLA Beauty
Sugar Sugar - Pink Grapefruit Lip Scrub
PRODUCT DESCRIPTION
As delicious as it looks, this pink grapefruit lip scrub also has ci-trustworthy results: exfoliated, soft, gorgeous lips!
Ingredients we love:
An intense, all natural and vegan lip scrub that cleanses, gently exfoliates, hydrates, and brightens lips. Formulated with sugar, cocoa butter, shea butter, and agave nectar, Sugar Sugar gently exfoliates while Vitamin C and E hydrates and brightens for the sweetest lips.
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
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Delivery scan confirmation
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Photo confirmation
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Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
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Order number
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A clear written statement describing the issue
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Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.
