Olaplex Weightless Nourishing Mask

After shampooing, apply mask generously to wet hair, focusing on mid-lengths to ends.
Leave on for 3-5 minutes, then rinse well.
For best results, use weekly in place of conditioner.
Avoid contact with eyes.

Aqua/Water/Eau, Cetyl Alcohol, Polyquaternium-37, Cetearyl Alcohol, Behentrimonium Chloride, Propanediol, Hydrogenated Castor Oil/Sebacic Acid Copolymer, Stearamidopropyl Dimethylamine, Hydrogenated Ethylhexyl Olivate, Polyglyceryl-2 Stearate, Glycerin, Amodimethicone, Fragrance/Parfum, Glyceryl Stearate, Phenoxyethanol, Caprylic/Capric Triglyceride, Stearyl Alcohol, Isopropyl Alcohol, Polyquaternium-6, Quaternium-22, Guar Hydroxypropyltrimonium Chloride, Butyrospermum Parkii (Shea) Butter, C15-19 Alkane, Dimethicone, Panthenol, PPG-3 Benzyl Ether Myristate, Glucomannan, Hydrogenated Olive Oil Unsaponifiables, Polyimide-1, Cetyl Esters, Cocos Nucifera (Coconut) Oil, Pentylene Glycol, Chlorphenesin, Ethylhexylglycerin, Oryza Sativa (Rice) Bran Extract, Bis-Aminopropyl Diglycol Dimaleate, Rosa Canina Fruit Oil, Arginine, Lactic Acid, Sodium Lactate, Sorbitol, Citric Acid, Helianthus Annuus (Sunflower) Extract, Trisodium Ethylenediamine Disuccinate, Hexyl Cinnamal, Limonene, Momordica Cochinchinensis Seed Extract, Rosmarinus Officinalis (Rosemary) Leaf Extract, Tocopherol, Citral, Polyglutamic Acid, 1,2-Hexanediol, Caprylyl Glycol, Sodium Benzoate, Lactobacillus Ferment, Silica Dimethyl Silylate, Sodium Hyaluronate, Pentaerythrityl Tetra-Di-T-Butyl Hydroxyhydrocinnamate, Sodium Hydroxide, Yellow 5 (CI 19140), Yellow 6 (CI 15985)

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.