Olaplex Rich Hydration Routine

STEP 1: REPAIR & SOFTEN. Apply N°.3 PLUS to damp hair from roots to ends. Its new, richer formula penetrates deeply in just 3–10 minutes to link broken bonds and prep the hair for hydration. Rinse.

STEP 2: STRENGTHEN. Lather with N°.4 Bond Maintenance Shampoo. It cleanses away impurities while infusing moisture, leaving hair easy to manage and shiny.

STEP 3: MOISTURIZE & SMOOTH. Apply N°.5 Bond Maintenance Conditioner generously from mid-lengths to ends. Leave for 3 minutes. This seals the hair cuticle, eliminates frizz, and provides a silky finish.

N°.3 PLUS Complete Repair Treatment:
Water (Aqua/Eau), Cetearyl Alcohol, Behentrimonium Methosulfate, Bis-Aminopropyl Diglycol Dimaleate, Hydroxypropyl Starch Phosphate, Propanediol, Distearyldimonium Chloride, Behentrimonium Chloride, Glycerin, Cetyl Alcohol, Stearyl Alcohol, Caesalpinia Spinosa Fruit Pod Extract, Butyrospermum Parkii (Shea) Butter, Helianthus Annuus (Sunflower) Seed Oil, Persea Gratissima (Avocado) Oil, Sodium PCA, Panthenol, Tocopheryl Acetate, Citric Acid, Phenoxyethanol, Sodium Benzoate, Fragrance (Parfum).

N°.4 Bond Maintenance Shampoo:
Water (Aqua/Eau), Sodium Lauroyl Methyl Isethionate, Cocamidopropyl Hydroxysultaine, Potassium Cocoyl Glycinate, Disodium Cocoyl Glutamate, Sodium Lauroyl Sarcosinate, Potassium Cocoate, Decyl Glucoside, Glycereth-26, Bis-Aminopropyl Diglycol Dimaleate, Cocamidopropylamine Oxide, Disodium Laureth Sulfosuccinate, Glycol Distearate, Sodium Cocoyl Glutamate, Methyl Gluceth-20, Acrylates Copolymer, PEG-120 Methyl Glucose Dioleate, Amodimethicone, Polyquaternium-10, Sodium Benzoate, Fragrance (Parfum).

N°.5 Bond Maintenance Conditioner:
Water (Aqua/Eau), Cetearyl Alcohol, PPG-3 Benzyl Ether Myristate, Caprylic/Capric Triglyceride, Cetyl Alcohol, Octyldodecyl Ricinoleate, Quaternium-91, Cetrimonium Chloride, Divinyldimethicone/Dimethicone Copolymer, Behentrimonium Chloride, Glycerin, Isododecane, Cetyl Esters, Bis-Aminopropyl Diglycol Dimaleate, Panthenol, Phospholipids, Glycine Soja (Soybean) Oil, PEG-45M, Silicone Quaternium-22, Phenoxyethanol, Fragrance (Parfum).

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.