OLAPLEX Nº.5CURL Bond Shaper Hydrating Curl Conditioner for Curly Hair

After shampooing, apply to clean, wet hair from mid-lengths to ends.

Leave on briefly, then rinse thoroughly.

For best results, use after OLAPLEX Nº.4CURL Bond Shaper™ Hydrating Curl Shampoo.

Aqua (Water, Eau), Cetearyl Alcohol, Glycerin, Behentrimonium Methosulfate, C13-15 Alkane, Brassicamidopropyl Dimethylamine, Hydrogenated Ethylhexyl Olivate, Cetyl Esters, Hydrogenated Rapeseed Oil, Polyquaternium-37, Cetrimonium Chloride, Hydroxypropyl Bis-Hydroxyethyldimonium Chloride, Polyester-37, sh-Oligopeptide-281 SP, Carthamus Tinctorius (Safflower) Oleosomes, Panthenol, Polyquaternium-10, Quaternium-87, Salvia Hispanica Seed Extract, Ilex Paraguariensis Leaf Extract, Crambe Abyssinica Seed Oil, Linum Usitatissimum (Linseed) Seed Extract, Hydroxypropyltrimonium Hyaluronate, Helianthus Annuus (Sunflower) Seed Oil, Persea Gratissima (Avocado) Oil, Carthamus Tinctorius (Safflower) Seed Oil, Helianthus Annuus (Sunflower) Seed Wax, Jojoba Esters, Tocopherol, Pentylene Glycol, Hydrogenated Olive Oil Unsaponifiables, Acacia Senegal Gum, Propanediol, Ethyl Linoleate, Ethyl Oleate, Caprylic Acid, Xylitol, Lactic Acid, Guar Hydroxypropyltrimonium Chloride, Sorbitan Oleate Decylglucoside Crosspolymer, Hydroxypropylcellulose, Ethylhexylglycerin, Polyglycerin-3, Styrene/Butadiene Copolymer, Propylene Glycol, Phenethyl Alcohol, Pentaerythrityl Tetra-Di-t-Butyl Hydroxyhydrocinnamate, Parfum (Fragrance), Phenoxyethanol, Chlorphenesin, Sodium Chloride, Citric Acid, Gluconolactone, Sodium Benzoate, Benzyl Alcohol, Potassium Sorbate, Sodium Hydroxide, Citral, Citrus Aurantium Peel Oil, Hexyl Cinnamal, Limonene, Menthol.

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.