milk_shake Moisture & More Shampoo – Hydrating Shampoo for Dry Hair

Distribute evenly over damp hair and lather, then rinse. Repeat if necessary. Proceed with milk_shake® moisture plus conditioner.

Aqua (Water), Ammonium Lauryl Sulfate, Cocamidopropyl Betaine, Sodium Chloride, Coco-glucoside, Glycol Distearate, Parfum (Fragrance), Glycerin, Tocopheryl Acetate, Decyl Glucoside, Guar Hydroxypropyltrimonium Chloride, Dicaprylyl Ether, Citric Acid, Limonene, Glyceryl Oleate, Sodium Hydroxide, PEG-8 Dimethicone, Hydrolyzed Milk Protein, Butylene Glycol, Hexamethylindanopyran, Ethylhexyl Methoxycinnamate, Diethylamino Hydroxybenzoyl Hexyl Benzoate, Sodium Hyaluronate Crosspolymer, Citrus Aurantium Peel Oil, Benzyl Salicylate, Healinthus Annuus (Sunflower) Seed Extract, Lycium Barbarum Fruit Extract, Linalool, Fragaria Ananassa (Strawberry) Fruit Extract, Niacinamide, Carica Papaya (Papaya) Fruit Extract, Hydrolyzed Quinoa, Hyaluronic Acid, Hydrolyzed Hyaluronic Acid, Propanediol, Hydrolyzed Glycosaminoglycans, Sodium Hyaluronate, Methylchloroisothiazolinone, Methylisothiazolinone, CI 19140 (Yellow 5), CI 16035 (Red 40).

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.