milk_shake Moisture Plus Duo

milk_shake® moisture plus shampoo: Distribute evenly over damp hair, lather, then rinse. Repeat if necessary. Proceed with milk_shake® moisture plus conditioner

milk_shake® moisture plus conditioner: Distribute evenly over clean, damp hair, leave in for a few minutes and rinse. Proceed milk_shake® moisture plus whipped cream for more intense conditioning.

milk_shake moisture plus shampoo: Aqua (Water), Ammonium Lauryl Sulfate, Cocamidopropyl Betaine, Sodium Chloride, Dicaprylyl Ether, Decyl Glucoside, Glyceryl Oleate, Styrene/Acrylates Copolymer, Guar Hydroxypropyltrimonium Chloride, Coco-Glucoside, Glycerin, Sodium Hydroxide, Tocopheryl Acetate, Carica Papaya (Papaya) Fruit Extract, PEG-8 Dimethicone, Sodium Hyaluronate Crosspolymer, Hydrolyzed Glycosaminoglycans, Sodium Hyaluronate, Hydrolyzed Hyaluronic Acid, Hyaluronic Acid, Helianthus Annuus (Sunflower) Seed Extract, Hydrolyzed Milk Protein, Hydrolyzed Quinoa, Fragaria Ananassa (Strawberry) Fruit Extract, Lycium Barbarum Fruit Extract, Ethylhexyl Methoxycinnamate, Diethylamino Hydroxybenzoyl Hexyl Benzoate, Parfum (Fragrance), Propylene Glycol, Butylene Glycol, Citric Acid, Methylchloroisothiazolinone, Methylisothiazolinone, Sodium Benzoate, Potassium Sorbate, Benzyl Alcohol, Benzyl Salicylate, Limonene, Linalool, Phenoxyethanol, Glycine, Sodium Lactate, Sodium Citrate, Magnesium Nitrate, Magnesium Chloride, CI 16035 (Red 40), CI 19140 (Yellow 5).

milk_shake moisture plus conditioner: Aqua (Water), Cetearyl Alcohol, Propylene Glycol, Behentrimonium Chloride, Glycerin, Cetrimonium Chloride, PEG-8 Dimethicone, Tocopheryl Acetate, Carica Papaya (Papaya) Fruit Extract, Panthenol, Sodium Hyaluronate Crosspolymer, Hydrolyzed Glycosaminoglycans, Sodium Hyaluronate, Hydrolyzed Hyaluronic Acid, Hyaluronic Acid, Helianthus Annuus (Sunflower) Seed Extract, Hydrolyzed Milk Protein, Hydrolyzed Quinoa, Fragaria Ananassa (Strawberry) Fruit Extract, Lycium Barbarum Fruit Extract, Ethylhexyl Methoxycinnamate, Diethylamino Hydroxybenzoyl Hexyl Benzoate, Parfum (Fragrance), Diazolidinyl Urea, Sodium Benzoate, Potassium Sorbate, Citric Acid, Butylene Glycol, Benzyl Salicylate, Limonene, Linalool, Benzyl Alcohol, Phenoxyethanol, Glycine, Sodium Lactate, Sodium Citrate, Isopropyl Alcohol, CI 16035 (Red 40), CI 19140 (Yellow 5).

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.