Milkshake
milk_shake Treatment Duo
PRODUCT DESCRIPTION
milk_shake leave in conditioner for normal or dry hair gives manageability to hair, while protecting its structure and moisture balance. Milk protein gives strength to the hair's structure, and fruit and honey extracts revitalize and give shine to the hair. Integrity 41® and vitamin E protect hair from UV rays, helping to maintain hair color.
milk_shake integrity intensive treatment contains a specific formula to deeply nourish hair and eliminate frizz. For all hair types. milk_shake integrity intensive treatment seals the hair cuticle and provides detangling, softness and shine while preserving hair color integrity.
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
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Delivery scan confirmation
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Photo confirmation
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Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
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Order number
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A clear written statement describing the issue
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Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.
