Mela & Kera
Mela & Kera Balayage Exceptionnel Wave Foundation
PRODUCT DESCRIPTION
The foundation for soft sensual waves, this weightless spray boosts texture to enhance your natural wave and hold the waves you create.
EU Compliant • Color Safe • Keratin Safe • Cruelty Free • Vegan
Active Ingredients
The latest advances in memory technology combine with the nourishing and restorative effects of the Chihuahua Desert’s legendary Rose of Jericho, the Philippines’ Green Caviar and essential Ceramides to create textured styles that look and feel flawless.
- Vegan Ceramides: Fortifies the cuticle and shields hair from the oxidative damage that can lead to dullness, breakage, color fade, frizz and split ends.
- Vegetable Protein: Penetrates deep into the cuticle to strengthen hair from within and prevent breakage.
- Green Caviar: Delivers a power surge of intense hydration.
- Rose of Jericho: Boosts radiance and retains moisture to restore hair to its peak condition.
All products are color-safe and keratin-safe, provide heat protection, delay color fade and reverse damage caused by color processing, UV rays, environmental factors and aging.
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
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Delivery scan confirmation
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Photo confirmation
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Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
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Order number
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A clear written statement describing the issue
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Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.
