Mela & Kera
Mela & Kera Balayage Exceptionnel Smooth Ends
PRODUCT DESCRIPTION
A finishing creme that seals ends, leaving them plush and velvety. Made with our transformative balayage complex exclusively for balayaged or highlighted hair. Leaves brittle, over processed hair silky and strong with all over radiance and a velvet soft finish.
EU Compliant • Color Safe • Keratin Safe • Cruelty Free • Vegan
Active Ingredients
A potent blend of Vegan proteins and hydrating botanicals - including the Rose of Jericho from Mexico’s Chihuahua Desert and Green Caviar from the Philippines’ Bohol Sea - that nourishes and rebuilds the hair follicle.
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Mela & Kera's transfomative Balayage Complex
Leaves brittle, over processed hair silky and strong with all over radiance and a velvet soft finish. - Ricinus Plant: Seals frayed ends and illuminates hair for glossy shine and exceptional smoothness.
- Vegan Protein Penetrates deep into the cuticle to strengthen hair from within and prevent breakage.
- Green Caviar: Delivers a power surge of intense hydration.
- Rose of Jericho: Boosts radiance and retains moisture to restore hair to its peak condition.
All products are color-safe and keratin-safe, provide heat protection, delay color fade and reverse damage caused by color processing, UV rays, environmental factors and aging.
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
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Delivery scan confirmation
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Photo confirmation
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Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
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Order number
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A clear written statement describing the issue
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Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.
