Smooth.Again Wash

WASH. RINSE. REPEAT – Apply to wet hair and massage gently through the hair and scalp. Rinse with SMOOTH.AGAIN RINSE. Can be used daily, and as part of our SMOOTH regimen.

Water (Aqua) (Eau), Sodium Lauroyl Methyl Isethionate, Sodium C14-16 Olefin Sulfonate, Cocamidopropyl Betaine, Glycerin, Glycol Distearate, Tocopherol, Gardenia Taitensis Flower Extract, Cocos Nucifera (Coconut) Oil, Helianthus Annuus (Sunflower) Seed Extract, Astrocaryum Murumuru Seed Butter, Olea Europaea (Olive) Fruit Oil, Butyrospermum Parkii (Shea) Butter, Theobroma Cacao (Cocoa) Seed Butter, Mangifera Indica (Mango) Seed Butter, Simmondsia Chinensis (Jojoba) Seed Oil, Linum Usitatissimum (Linseed) Seed Oil, Helianthus Annuus (Sunflower) Seed Oil, Aleurites Moluccanus Seed Oil, Mauritia Flexuosa Fruit Oil, Keratin Amino Acids, Laurdimonium Hydroxypropyl Hydrolyzed Keratin, Butylene Glycol, PEG-8, Dimethicone PEG-8 Meadowfoamate, Trimethylsiloxyamodimethicone, Guar Hydroxypropyltrimonium Chloride, Palmitoyl Myristyl Serinate, Sodium Polyacrylate, C11-15 Pareth-7, C12-16 Pareth-9, Trideceth-12, PEG-120 Methyl Glucose Dioleate, PEG-8/SMDI Copolymer, Benzophenone-4, Disodium EDTA, Phenoxyethanol, Ethylhexylglycerin, Sodium Benzoate, Citric Acid, Fragrance (Parfum), Limonene, Citronellol, Linalool

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.