Kevin Murphy
KEVIN.MURPHY Smooth Again – Anti-Frizz Smoothing Treatment for Thick, Coarse Hair
PRODUCT DESCRIPTION
Dual purpose SMOOTH.AGAIN delivers all the benefits of a hard-working styling product, alongside the smoothing and nourishing benefits of a treatment. Our leave-in smoothing treatment helps eliminate frizz, leaving you with smoother, silkier more touchable hair.
Here's why you'll love it
- Provides, long-lasting hydration
- Helps nourish and protect the hair
- Helps smooth and control frizz
- Ideal for thick, coarse, and unruly hair
- Sulphate, paraben and cruelty-free
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
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Delivery scan confirmation
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Photo confirmation
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Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
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Order number
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A clear written statement describing the issue
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Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.






