KEVIN.MURPHY Balancing.Wash – Daily Balancing Shampoo

WASH. RINSE. REPEAT – Apply to wet hair and massage gently through the hair and scalp. Rinse. Can be used daily.

Additional Tip: If you want to wash your hair everyday use a gentle shampoo that has been created for just for such use like BALANCING.WASH, an essential part of our STIMULATE regimen.

Water (Aqua) (Eau), Sodium Cocoyl Isethionate, Cocamidopropyl Hydroxysultaine, Glycol Distearate, Cocamidopropylamine Oxide, Panthenol, Tocopheryl Acetate, Ascorbic Acid, Citrus Grandis (Grapefruit) Fruit Extract*, Salvia Officinalis (Sage) Extract*, Urtica Dioica (Nettle) Extract*, Helianthus Annuus (Sunflower) Seed Extract, Camellia Sinensis Leaf Extract, Cananga Odorata Flower Oil, Pelargonium Graveolens Flower Oil, Wheat Amino Acids, Superoxide Dismutase, Glycerin*, Eugenia Caryophyllus (Clove) Leaf Oil, Melanin, Lactic Acid, Hydrolyzed Soy Protein, Hydrolyzed Wheat Protein, Hydrolyzed Vegetable Protein PG-Propyl Silanetriol, Caprylyl Glycol, Pentylene Glycol, Butylene Glycol, Cinnamidopropyltrimonium Chloride, Guar Hydroxypropyltrimonium Chloride, Glycereth-26, Methyl Gluceth-20, Decyl Glucoside, Sodium Lauroyl Sarcosinate, PEG-150 Distearate, Polyquaternium-7, Polyquaternium-11, Polyamide-2, Acrylates Copolymer, PEG-4 Rapeseedamide, Malic Acid, Disodium EDTA, Tetrasodium EDTA, Phenoxyethanol, Ethylhexylglycerin, Potassium Sorbate, Leuconostoc/Radish Root Ferment Filtrate, Citric Acid, Sodium Hydroxide, Fragrance (Parfum), Linalool, Benzyl Benzoate, Citronellol, Benzyl Salicylate
*Certified Organic/Certifié Biologique/Certificeret/Sertifisert/Certifierad organisk/Zertifiziert Biologisch/Certificato Organico/Certificación Orgánica

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.