KEUNE So Pure Clarify Shampoo Refill

Massage into wet hair. Rinse thoroughly. Repeat if you like.

Aqua (Water), Sodium Lauroyl Methyl Isethionate, Cocamidopropyl Betaine, Glycerin, PEG-40 Hydrogenated Castor Oil, Parfum (Fragrance), Decyl Glucoside, Guar Hydroxypropyltrimonium Chloride, Sodium Chloride, Betaine, Coco-Glucoside, Glyceryl Oleate, Sodium Benzoate, Hydroxyethylcellulose, Glyceryl Laurate, Citric Acid, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Lactobacillus/Punica Granatum Fruit Ferment Extract, Isopropyl Myristate, Salix Nigra (Willow) Bark Extract, Galactoarabinan, Salvia Hispanica Seed Extract, Trehalose, Xylitol, Camellia Sinensis Leaf Extract, Panthenol, Leuconostoc/Radish Root Ferment Filtrate, Sodium Phosphate, Caprylyl Glycol, Benzyl Salicylate, Citronellol, Hydroxycitronellal, Limonene, Linalool.

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.