Kerasilk
Kerasilk Smoothing Shampoo
PRODUCT DESCRIPTION
A gentle cleansing shampoo infused with Biomimetic Silk & Shea Oil. Our 100% vegan* formula tames frizz and calms the overall hair structure while intensively nourishing the hair for a luxuriously smooth and soft feel.
* – no animal-derived ingredients
Here's why you'll love it:
- Intensively nourishes the hair and leaves it soft and smooth from roots to tips
- Tames unruly hair strands, fights against frizz and smooths the overall hair structure
- Improves manageability
- Removes dirt, sweat, oil, pollution and product build-up and is gentle on the scalp
- Neutralizes hard water to prevent mineral buildup and maintains hair in a balanced neutral state
Free from: silicones, sulfates, dyes, microplastics, mineral oils
Proudly PETA-certified
100% Vegan formula
Climate neutral product
Bottle is fully recyclable. Please recycle
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
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Delivery scan confirmation
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Photo confirmation
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Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
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Order number
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A clear written statement describing the issue
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Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.
