K18
K18 Repair Service Kit
PRODUCT DESCRIPTION
The K18 Repair Service Kit is a professional-grade hair repair treatment designed for salon use, specifically aimed at repairing and strengthening damaged hair caused by chemical services (like bleaching, coloring, and straightening), heat styling, and environmental stressors.
🧴 What’s in the K18 Repair Service Kit?
1. K18 PRO Mist (300ml)
• Used before chemical services.
• Preps the hair by opening the cuticle and allowing the K18 peptide to penetrate deeply.
• Helps prevent damage during the service.
2. K18 PRO Mask (150ml)
• Used after chemical services or as a stand-alone repair treatment.
• No rinse needed – just apply, wait 4 minutes, and style.
• Repairs damage and restores elasticity, strength, and softness.
3. Application instructions and timing guides
• Step-by-step salon instructions to ensure optimal results.
✅ Benefits
• Repairs bleach and color damage
• Strengthens hair without buildup
• Improves elasticity and manageability
• Results are lasting, even after several washes
• Works on all hair types
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
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Delivery scan confirmation
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Photo confirmation
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Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
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Order number
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A clear written statement describing the issue
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Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.
