K18
K18 Damage Shield pH-Balanced Protective Conditioner
PRODUCT DESCRIPTION
Nourishing conditioner shields hair from daily damage
A nourishing, protective conditioner that helps shield hair from daily damage to help maintain hair health and improve smoothness and shine. Engineered to weightlessly soften and detangle while the K18PEPTIDE™ helps replenish hair during washing.
Clinically proven to provide conditioning protection against damage from UV rays, mechanical styling, and environmental aggressors for up to 3 days*. Fortifies, softens, and detangles hair.
- Defends against damage: Conditioning protection against damage from UV rays, environmental aggressors, and daily mechanical styling for up to 3 days
- Maintains hair health: Fortifies hair’s exterior lipid barriers to make hair more resilient and resistant to damage. K18PEPTIDE™ replenishes protein lost during washing.
- Enhances hair’s natural shine: pH-optimized formula minimizes excess cuticle swelling during washing to help keep hair smooth and maximize shine.
- Softens, smooths, and detangles: Without film-forming silicones or waxes that can build up over time and weigh hair down.
key benefits
- Biotech-Produced Polysaccharide acts as a biomimetic shield to protect hair against pollution and environmental aggressors
- Fortifying Ceramide Blend seals damage sites in the hair cuticle—smoothing and protecting hair from further damage
- K18PEPTIDE™ replenishes protein lost during washing
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
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Delivery scan confirmation
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Photo confirmation
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Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
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Order number
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A clear written statement describing the issue
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Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.







