Innersense Bright Balance Conditioner

After cleansing, apply 1 to 2 pumps to palms and awaken between hands. Take a deep breath and mindfully distribute from mid-lengths to ends using fingertips or comb. Leave on for 3 to 5 minutes. Rinse thoroughly. Take a moment to appreciate clean, nourished hair. Use once a week to maintain the brilliance of your hair.

water/aqua/eau cetearyl alcohol hamamelis virginiana (witch hazel) water glycerin cocos nucifera (coconut) oil* behentrimonium methosulfate alcohol stearalkonium chloride sodium levulinate potassium sorbate citric acid guar hydroxypropyltrimonium chloride butyrospermum parkii (shea) butter* cucurbita pepo (pumpkin) seed oil* oryza sativa (rice) bran oil oryza sativa (rice) extract* persea gratissima (avocado) oil* 2,6-dimethyl-7-octen-2-ol orange terpenes triethyl citrate basic blue 99 sodium gluconate basic red 76 hydrolyzed rice protein hydrolyzed quinoa angelica archangelica root extract allyl heptoate natural alpha-terpineol amyris balsamifera bark oil anisaldehyde benzyl acetate beta-ionone citronellol dimethyl heptenal dodecahydro tetramethyl naphthofuran eugenia caryophyllus (clove) leaf oil eugenol gamma decalactone gamma nonalactone gamma-undecalactone hexenyl acetate hexyl acetate hexyl cinnamal (hexyl cinnamic aldehyde) lemon oil terpenes methyl benzoate phenethyl acetate phenethyl alcohol raspberry ketone rosmarinus officinalis (rosemary) leaf oil vanillin camellia sinensis leaf extract cucumis sativus (cucumber) fruit extract mangifera indica (mango) fruit extract persea gratissima (avocado) fruit extract stearyl alcohol amine hcl sodium benzoate benzyl alcohol

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.