DESIGN.ME Gloss.Me Hydration Holiday Kit

Wet hair. Shampoo and rinse. Apply conditioner to mid-lengths and ends for 1–2 minutes, then rinse. Towel-dry and apply Fab.Me through mid-lengths and ends. Do not rinse.

Gloss.Me Hydrating Shampoo:
Aqua, Sodium C14-16 Olefin Sulfonate, Cocamidopropyl Betaine, Sodium Lauryl Sulfoacetate, Sodium Methyl 2-Sulfolaurate, Glycerin, Parfum, Sodium Chloride, Phenoxyethanol, Sodium Sulfate, PEG-150 Distearate, Glycol Distearate, Disodium 2-Sulfolaurate, Guar Hydroxypropyltrimonium Chloride, C10-16 Olefin, Laureth-4, Silicone Quaternium-16, Sodium Benzoate, Undeceth-11, Benzoic Acid, Citric Acid, Tetrasodium EDTA, Butyloctanol, Undeceth-5, Benzyl Benzoate, Formic Acid, Acetic Acid, Sodium Hydroxide, Isopropyl Alcohol, Argania Spinosa Kernel Oil, Cannabis Sativa Seed Oil, Moringa Oleifera Seed Oil, Oryza Sativa (Rice) Bran Oil, Hydrolyzed Soy Protein.

Gloss.Me Hydrating Conditioner:
Aqua, Cetyl Alcohol, Stearyl Alcohol, Dimethicone, Behentrimonium Chloride, Glycerin, Parfum, Cetyl Myristate, Cetyl Stearate, Phenoxyethanol, Paraffinum Liquidum, Hydroxyethylcellulose, Cetrimonium Chloride, Silicone Quaternium-16, Cetyl Palmitate, Panthenol, Isopropyl Alcohol, Undeceth-11, Polysorbate 20, Butyloctanol, Undeceth-5, Benzyl Benzoate, Acetic Acid, Tetrasodium EDTA, Iodopropynyl Butylcarbamate, Sodium Hydroxide, Argania Spinosa Kernel Oil, Cannabis Sativa Seed Oil, Moringa Oleifera Seed Oil, Oryza Sativa (Rice) Bran Oil, Hydrolyzed Soy Protein.

Fab.Me Multi-Vitamin Leave-In Treatment:
Water (Eau), Fragrance (Parfum), Cetyl Alcohol, Stearyl Alcohol, Diisopropyl Adipate, PEG-12 Dimethicone, Glycerin, Phenoxyethanol, Tocopheryl Acetate, Cetrimonium Chloride, Silicone Quaternium-16, Undeceth-11, Panthenol, Benzyl Benzoate, Butyloctanol, Undeceth-5, Niacinamide, Tetrasodium EDTA, Sodium Starch Octenylsuccinate, Maltodextrin, Calcium Pantothenate, Limonene, Sodium Ascorbyl Phosphate, Acetic Acid, Linalool, Pyridoxine HCl, Citric Acid, Isopropyl Alcohol, Citronellol, Sodium Hydroxide, Silica, Helianthus Annuus (Sunflower) Seed Oil, PEG-50 Shea Butter, Mangifera Indica (Mango) Fruit Extract.

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.