De La Heart
De La Heart The Essential Trio
PRODUCT DESCRIPTION
Make the commitment to your wellbeing with this curated kit for a complete full-body detox ritual. Start with our fan-favorite Body Brush to boost circulation while gently exfoliating your skin. Then, detox and drain with our new Flow + Glow Body Oil and award-winning Body Massage Tool.Designed by de la heart founder Gigi Vogel, this custom-curved tool lets you perform a quick, easy and effective lymphatic drainage massage in the comfort of home. Support your body’s lymphatic flow, relieve tension, reduce puffiness, and achieve a more toned and sculpted body contour—all in just a few minutes a day.
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
-
Delivery scan confirmation
-
Photo confirmation
-
Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
-
Order number
-
A clear written statement describing the issue
-
Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.
