Schwarzkopf
BLONDME Toning
Color
PRODUCT DESCRIPTION
BlondeMe Toning is a pastel toner you can mix for endless creativity. Its formula is suitable for pre-lightened bases and natural base 9 or lighter. You can use this toner to enhance your blonde or neutralize unwanted tones.
HOW TO USE
- Apply to damp, towel dried, light blonde or pre-lightened hair.
- Apply the mixture immediately after preparation.
- Apply in sections using a generous quantity of product in order to ensure best possible toning and equalization.
- Let the product develop for up to 30 minutes.
- Additional heat is not recommended.
- Visually monitor the development of the color.
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
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Delivery scan confirmation
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Photo confirmation
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Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
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Order number
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A clear written statement describing the issue
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Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.
