Balmain Paris
Balmain Illuminating Silver Pearl Shampoo
PRODUCT DESCRIPTION
Description
Illuminating cleansing shampoo specially formulated for blonde, grey and silver hair. The pure violet pigments correct brassiness and yellow tones. For brighter, shinier hair with a vibrant crystal grey colour.
• Brightens and refreshes blonde, grey and silver hair
• Corrects unwanted brassiness and yellow tones
• For a vibrant crystal grey colour
How to Use:
Although the Illuminating Shampoo Silver Pearl can be used to neutralize yellow or warm tones, it is most effective to maintain the correct blonde tone in between color services. Apply to wet hair, massage softly and rinse out thoroughly after 3 minutes. Repeat the treatment until the desired result is reached. Due to the permanent brightening effect which can’t be washed out, excessive use is not recommended. Do not use the hair lightener on skin or clothes.
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
-
Delivery scan confirmation
-
Photo confirmation
-
Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
-
Order number
-
A clear written statement describing the issue
-
Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.
