amika Velveteen Dream Smoothing Conditioner

After shampooing with velveteen dream smoothing shampoo, massage a small amount from mid-length to ends. Rinse thoroughly.

water/eau/aqua, cetyl alcohol, behentrimonium chloride*, glyceryl distearate, guar hydroxypropyltrimonium chloride, hippophae rhamnoides (sea buckthorn/argousier) fruit/seed oil, panthenol, silicone quaternium-17, amodimethicone, phenyl trimethicone, trideceth-12, cetrimonium chloride*, glycereth-26, glycerin, glyceryl stearate, hexylene glycol, sodium benzoate, hydroxyethyl behenamidopropyl dimonium chloride, citric acid, ethylhexylglycerin, microcrystalline wax, paraffin, polyethylene, isopropyl alcohol, phenoxyethanol, fragrance/parfum, hydroxycitronellal, limonene *antistatic agent/agent antistatique

please be aware that ingredient lists may change or vary from time to time. To confirm that an amika product is suitable for your personal use, please reference the list of ingredients that is included on your product packaging.

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.