AG Natural Balance Shampoo

Massage into wet hair and rinse.

Aqua (Water/eau), Potassium Cocoyl Glycinate, Sodium Lauroyl Methyl Isethionate, Sodium Lauroyl Sarcosinate, Hydroxypropyl Methylcellulose, Polysorbate 20, C10-16 Alkyl Glucoside, Pisum Sativum (Pea) Peptide, Sodium Pca, Caprylyl Glycol, Phenethyl Alcohol, Guar Hydroxypropyltrimonium Chloride, Decyl Glucoside, Propanediol, Glycerin, Mentha Arvensis Leaf Oil, Mentha Viridis (Spearmint) Leaf Oil, Rosmarinus Officinalis (Rosemary) Leaf Oil, Butylene Glycol, Citral, Rosmarinus Officinalis (Rosemary) Leaf Extract, Linalool, Cymbopogon Schoenanthus Oil, Lavandula Angustifolia (Lavender) Oil, Salvia Sclarea (Clary) Oil, Acacia Concinna Fruit Extract, Balanites Aegyptiaca Fruit Extract, Triethyl Citrate, Panthenol, Acetum (Vinegar), Helianthus Annuus (Sunflower) Seed Extract, Limonene, Aloe Barbadensis Leaf Extract, Gypsophila Paniculata Root Extract, Geraniol, Arnica Montana Flower Extract, Linum Usitatissimum (Linseed) Seed Extract, Olea Europaea (Olive) Leaf Extract, Panicum Miliaceum (Millet) Seed Extract, Prunus Amygdalus Dulcis (Sweet Almond) Seed Extract, Argania Spinosa Kernel Oil, Tetrasodium Glutamate Diacetate, Citric Acid, Prunus Armeniaca (Apricot) Fruit Extract, Prunus Persica (Peach) Fruit Extract, Pyrus Malus (Apple) Fruit Extract, Sodium Hydroxide.

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.