Virtue Labs
VIRTUE Smooth Shampoo & Conditioner Duo
PRODUCT DESCRIPTION
VIRTUE Smooth Shampoo & Conditioner Duo - Limited Edition adds shine and tames frizz.
Ensure your hair is on its best behavior this holiday with this shine-boosting, frizz-taming duo. Smooth Shampoo cleanses and refines textured hair, defrizzes and seals in moisture and shine. Smooth Conditioner minimizes frizz even further while soothing the hair cuticle, providing a shield against humidity and adding a brilliant shine. Containing VIRTUE's patented Alpha Keratin 60ku® protein, this pro-size duo helps smooth rough strands, reduce friction and tackle frizz at its source.
Set Includes:
- Smooth Shampoo (17.0 fl oz)
- Smooth Conditioner (17.0 fl oz)
Consumer Results:
- 97% said their hair appeared smoother
- 97% said their hair approved healthier
- 80% felt their hair appeared smoother and more hydrated
Key Features:
- Phospholipids tame frizz and protect against humidity
- Gotu kola helps promote strength, smoothness and shine
- Suitable for all hair types, especially frizz-prone, wavy or curly
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
-
Delivery scan confirmation
-
Photo confirmation
-
Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
-
Order number
-
A clear written statement describing the issue
-
Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.





