Olaplex
OLAPLEX The Complete Hair Repair System
PRODUCT DESCRIPTION
It's like Skincare for your Hair
Olaplex's bond building technology is featured in each product, which will help repair bonds at molecular level in every step of your hair routine.
What's included in the combo:
- 1x Olaplex No.0 Intensive Bond Building Treatment - 100 mL
- 1x Olaplex No.3 Hair Perfector - 100mL
- 1x Olaplex No.4 Bond Maintenance Shampoo - 250 mL
- 1x Olaplex No.5 Bond Maintenance Conditioner - 250 mL
- 1x Olaplex No.6 Bond Smoother - 100 mL
- 1x Olaplex No.7 Bonding Oil - 30 mL
- 1x Olaplex No.8 Bond Intense Moisture Mask - 100mL
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
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Delivery scan confirmation
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Photo confirmation
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Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
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Order number
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A clear written statement describing the issue
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Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.
