Redken All Soft Nourishing Shampoo & Conditioner Set 300ml ea.

All Soft Shampoo: Apply to damp hair, massage into a lather, and rinse. It effectively cleanses while starting the softening process.

All Soft Conditioner: Apply and distribute through hair after shampooing. For maximum hydration, leave it on for 1–2 minutes before rinsing.

All Soft Shampoo:

Aqua/Water/Eau, Sodium Laureth Sulfate, Dimethicone, Coco-Betaine, Glycol Distearate, Sodium Chloride, Hexylene Glycol, Citric Acid, Cocamide Mipa, Parfum/Fragrance, Sodium PCA, Benzoic Acid, Salicylic Acid, Guar Hydroxypropyltrimonium Chloride, Carbomer, Propylene Glycol, Sodium Citrate, Disodium EDTA, Argania Spinosa Kernel Oil, Arginine, Hydrolyzed Soy Protein, Coumarin, Linalool, Limonene, Fumaric Acid, Hydrolyzed Vegetable Protein PG-Propyl Silanetriol, CI 15510/Orange 4, Phenoxyethanol, CI 17200/Red 33, Tetrasodium EDTA, Potassium Sorbate.

All Soft Conditioner:

Aqua/Water/Eau, Cetearyl Alcohol, Behentrimonium Chloride, Elaeis Guineensis Oil/Palm Oil, Cetyl Alcohol, Isopropyl Alcohol, Phenoxyethanol, Stearamidopropyl Dimethylamine, Octyldodecanol, Sodium PCA, Parfum/Fragrance, Citric Acid, Sodium Cocoyl Amino Acids, Potassium Dimethicone PEG-7 Panthenyl Phosphate, Sodium Sarcosinate, Propylene Glycol, Argania Spinosa Kernel Oil, Arginine, Hydrolyzed Soy Protein, Hydrolyzed Vegetable Protein PG-Propyl Silanetriol, Tetrasodium EDTA, Potassium Sorbate.

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.