Redken
Redken Acidic Bonding Concentrate Shampoo & Conditioner Duo
PRODUCT DESCRIPTION
This professional-grade regimen is powered by a concentrated Bonding Care Complex and Citric Acid to provide immediate transformation. The pH-balancing formula is specifically designed to defend against the negative effects of hair coloring and styling tools, bringing hair back into its healthy pH range of 4.5–5.5.
Key Benefits:
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Ultimate Repair: Reduces breakage by 56% when used as a complete system.
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Smoother Texture: Delivers 11x smoother hair and a 90% increase in conditioning.
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Visible Results: Achieves an 82% reduction in visible split ends.
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Color Protection: Formulated with an acidic pH to maintain color vibrancy and prevent fading.
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Sulfate-Free: Gentle, ultra-rich, and luxurious lather suitable for even the most demanding hair textures.
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
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Delivery scan confirmation
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Photo confirmation
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Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
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Order number
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A clear written statement describing the issue
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Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.
