Redken Acidic Bonding Concentrate 24/7 Night & Day Serum - 100mL

This serum is a leave-in treatment—do not rinse it out. It is designed to be "pillow-safe," meaning it absorbs quickly without leaving residue on your bedding.

Nighttime Use (Intensive Repair)

Apply: Distribute a quarter-sized amount (or more depending on hair length/thickness) through clean, damp or dry hair.

Focus: Concentrate on the mid-lengths to the ends, where damage is most prevalent.

Sleep: Let the serum work its magic overnight to repair daily damage. No need to wash it out in the morning.

Daytime Use (Protection & Shine)

Style: Apply a small amount to dry hair as a finishing touch.

Benefits: Use it to instantly reduce frizz by up to 72%, add a salon-gloss finish, and protect against environmental stressors.

Aqua / Water / Eau, Isopropyl Myristate, Dimethicone, Triethanolamine, Amodimethicone, Phenoxyethanol, Squalane, Parfum / Fragrance, Carbomer, Polyquaternium-4, Potato Starch Modified, Hydroxypropyl Guar, Citric Acid, Behentrimonium Chloride, Sodium Polyglutamate (Polyglutamic Acid), Coco-Betaine, Trideceth-6, Isopropyl Alcohol, Sodium Chloride, Cetrimonium Chloride, Limonene, Linalool, Geraniol, Citronellol, Coumarin, Alpha-Isomethyl Ionone.

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.