Olaplex
Olaplex Nº.4P & Nº.5P Tone Enhancing Duo
PRODUCT DESCRIPTION
Olaplex toning shampoo and conditioner to neutralise brassy tones in natural and colour-treated blonde hair.
Enhance and maintain your blonde with the Olaplex No.4P and No.5P Toning Bundle. Bringing together Olaplex's toning shampoo and new toning conditioner, the duo help to neutralise brassy tones to enhance the vibrancy of natural and colour-treated blonde hair. Patented bond-building technology powers each formula to minimise visible damage, while micro-fine purple pigments create a cooler, brighter blonde.
Duo Includes:
Olaplex No.4P Blonde Enhancer Toning Shampoo 250ml
A purple shampoo that cleanses hair while neutralising brassy tones. Suitable for all-over colour, balayage or natural blonde styles, the shampoo offers customisable toning results: the longer you leave it on, the brighter the results.
Olaplex No. 5P Blonde Enhancer Toning Conditioner 250ml
Working as the second step in your blonde-enhancing routine, the nourishing conditioner further minimises the appearance of yellow and brassy tones for a brighter blonde. It helps to reduce the appearance of damage and split ends, leaving hair detangled and manageable.
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
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Delivery scan confirmation
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Photo confirmation
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Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
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Order number
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A clear written statement describing the issue
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Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.
