KEVIN.MURPHY Scalp.Spa Wash – Gentle Scalp Cleansing Shampoo

Apply the SCALP.SPA WASH to wet hair following the SCALP.SPA SCRUB. Lather gently from root to tip, and rinse. Kevin recommends following with the WASH, RINSE or MASQUE of your choice, style as desired.

When used together as a part of the SCALP.SPA regimen, SCALP.SPA SCRUB and SCALP.SPA WASH are the epitome of “Skincare for your hair.” Packed with a range of skin loving ingredients that nurture your scalp back to health giving your hair the optimal foundation for beautiful hair.

Water (Aqua) (Eau), Sodium Methyl Cocoyl Taurate, Disodium Laureth Sulfosuccinate, Cocamidopropyl Hydroxysultaine, Glycol Distearate, PEG-150 Pentaerythrityl Tetrastearate, Panthenol, Apium Graveolens (Celery) Seed Extract, Hamamelis Virginiana (Witch Hazel) Leaf Extract, Cocos Nucifera (Coconut) Oil, Lavandula Angustifolia (Lavender) Oil, Rosa Centifolia Flower Water, Glycerin, Caprylic/Capric Triglyceride, Guar Hydroxypropyltrimonium Chloride, Decyl Glucoside, PEG-6 Caprylic/Capric Glycerides, PEG-120 Methyl Glucose Dioleate, Caprylhydroxamic Acid, Disodium EDTA, Phenoxyethanol, Phenethyl Alcohol, Potassium Sorbate, Sodium Benzoate, Citric Acid, Fragrance (Parfum)

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.