Innersense Clarity Conditioner

After cleansing, take a deep breath and appreciate clean, moisturized hair. Apply 1-2 pumps of conditioner into your hands, emulsify and distribute from the mid-length of your hair to the ends using your fingertips or a comb. Leave for 1-5 minutes. Rinse thoroughly.

water/aqua/eau, aloe barbadensis leaf juice*, cetearyl alcohol, glycerin, behentrimonium methosulfate, stearalkonium chloride, butyrospermum parkii (shea) butter, honey, citric acid, sodium levulinate, potassium sorbate, cocos nucifera (coconut) oil*, prunus armeniaca (apricot) kernel oil*, colloidal oatmeal, guar hydroxypropyltrimonium chloride, sodium gluconate, tocopherol, vaccinium macrocarpon (cranberry) seed oil*, swertia japonica extract, stearyl alcohol, amine hcl, leuconostoc/radish root ferment filtrate.Ingredient

Lost, Missing, or Incorrect Items Policy

All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.

Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:

• Delivery scan confirmation

• Photo confirmation

• Signature confirmation

Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.

Reporting Requirements

To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:

• Order number

• A clear written statement describing the issue

• Supporting documentation where applicable (photos for incorrect or damaged items)

Late Claims

Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.

Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.

No exceptions will be made to this policy.