Color WOW
Color WOW Wash + Cleanse Duo
PRODUCT DESCRIPTION
Refresh hair from root to tip with the Color WOW Color Security Shampoo & Conditioner Duo; a gentle cleansing formula that forms a luxurious lather to eliminate impurities without over-drying and a conditioner that offers light hydration that won’t flatten hair. Hair that tangles easily such as Color treated hair and chemically treated hair. Curly and textured hair.
WHY WE LOVE THE SHAMPOO (250ML):
- 100% clean, this unique, residue-free shampoo leaves nothing behind to dull hair or to block follicles which can cause thinning or hair loss
- Keratin-safe, extension-safe, perfect for all hair types
- Prevents color fade
- No sulfates, no silicones, no conditioning agents, no parabens, cruelty-free, gluten-free
WHY WE LOVE THE CONDITIONER (250ML):
- Gently detangles, smooths + hydrates
- Will not yellow, darken or distort color
- Non-greasy, won’t weigh hair down
- Heat Protectant
- Paraben-free, cruelty-free, sulfate-free, gluten-free, vegan
Lost, Missing, or Incorrect Items Policy
All issues related to lost shipments, missing items, or incorrect items received must be reported within 24 hours of delivery confirmation.
Delivery is considered confirmed when the carrier marks the shipment as delivered, including but not limited to:
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Delivery scan confirmation
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Photo confirmation
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Signature confirmation
Once delivery has been confirmed by the carrier, the responsibility to report any issue within the required timeframe rests with the customer.
Reporting Requirements
To be eligible for review, customers must contact hello@blndbox.ca within 24 hours of confirmed delivery and include:
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Order number
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A clear written statement describing the issue
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Supporting documentation where applicable (photos for incorrect or damaged items)
Late Claims
Claims submitted after the 24-hour reporting window will not be eligible for investigation, replacement, or refund. Carrier investigations cannot be initiated or supported outside this timeframe.
Failure to report a delivery issue within 24 hours of confirmed delivery will be deemed acceptance of the order as delivered and complete.
No exceptions will be made to this policy.
